Making Progress have engaged Valerie from QImprove to assist us with a VHC tender, an aged care application and more recently preparation for the new NDIS Practice Standards. On each occasion, we have found Valerie to be professional and efficient. Importantly we feel QImprove provides value for money due to their high skill and understanding of required responses to tenders and standards, whilst being honest about areas of our organisation that require improvement. QImprove provide an essential service for the continued growth and improvement of our organisation.

It has been a number of years now that the Sydney Multicultural Community Services has utilised QImprove as a consultant for policy and procedure development and tender design and writing. We are very happy with the professionalism, commitment and punctuality in completing the work commissioned and have no hesitation to recommend QImprove.

We engaged QImprove to assist us to restructure and re-imagine two social enterprise cafes. Valerie and her team were responsive and professional and were able to effectively guide and support the management team throughout the process, from planning to implementation. QImprove were able to add significant value to the project and were able to attract outside subject matter experts to help the enterprises better understand their customers’ needs, resulting in a significant improvement in performance.

I brought in QImprove to assist on the development of a tender for a client. Valerie was very proactive in identifying the key elements required for the tender and spent time getting to know the client’s business and how to optimally capture the client’s strengths in addressing the questions in the application. All work was completed to a high standard.

QImprove provided exceptional customer service and produced high quality deliverables that met the needs of our organisation. Throughout their engagement, I found the team at QImprove to be very reliable and they provided honest advice about the project timeframes and scope of work.

I wanted to personally thank you for all your effort and support with the ACAR tenders during the past weeks. Your commitment was extraordinary and we would welcome working together in the future. Having your support was just fantastic!

QImprove are highly responsive, strong strategic thinkers and excellent at making sense of the briefs they are given. Their turnaround time and their relationship management are exceptional.

The QImprove Team assisted us in the development of our Home Care Packages Policies and Procedures. Valerie was extremely approachable throughout the whole process, listened to our needs and accommodated all requests. The process was streamlined and efficient ensuring all agreed deadlines were met. I would definitely use QImprove again in future.